Courageous Thoughts



5 Secrets to Being Cool With Back-to-Work Uncertainty

I’ve spent a couple decades working beside some of the world’s most courageous leaders as they navigate mergers and acquisitions, economic crises, and periods of change. What stands out the most to me is successful leaders’ comfort with uncertainty. Somehow, they find a way to be okay with things not being okay.

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Leadership Tips & Tricks

4 Ways to Get a Grip on your Calendar

The most successful and courageous leaders I know have a few techniques that allow them to control the flow of their calendars. By taking these simple actions, they own their days and weeks, all the while keeping a laser focus on the priorities that matter most.

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Unconscious Bias
Unconscious Bias

What if Unconscious Bias is Just Bad Leadership?

I was hired to help a bank with unconscious bias. What I found shocked me.
Not long ago, a big bank asked me to help them address unconscious bias in their organization. Hallelujah, I said, as I cleared my schedule for them.

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Leadership Tips & Tricks

4 Secrets to Making New Habits Stick

Oh, springtime you fickle beast. Thanks to some late season snow, I lost my electricity for about 20 hours last week. You’d think that by now I’d know how to be an adult about these things. But no. I was completely disoriented.

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fat cat on computer
Employee Engagement

Five Ideas to Make Back to Work Successful

I returned to the office … and it didn’t go well. The cats had taken up residence on my desk. There was a territorial dispute. We’re still in negotiations but I’m happy with the progress we’ve made so far.

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Customer Service

How Tesla Changed My Mind About the Superiority of Big Brands

Good news. You can buy a pre-owned Tesla online for not a bazillion dollars. But there’s a catch.

Creating a product or service and convincing customers to buy it can seem like the hardest part of doing business. But that, my business-savvy readers, is just the beginning.

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Courageous Leadership

How Lizzo and Vogue Set a New Standard for Equality and Inclusion

When the October 2020 issue of Vogue arrived in my mailbox, I was shocked. Maybe a little appalled.

I’m not a subscriber. Don’t get me wrong, I think the fashion industry is… interesting. I’ve seen Devil Wears Prada (twice). But honestly? Glossy magazines represent a perfume-infused dream world – fashion, makeup, models, skipped meals – that is not even close to my reality.

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