Build Employee & Customer Experience
at a large scale.
Building consistent, positive customer experiences is the holy grail - your leaders require the toolkit to attain it.
Innovation isn't driven by technology; it's driven by courageous leaders and employees with the skills needed to meet the demands of an ever-changing customer and marketplace.
HOW WE HELP:
Immersive, blended programs continually reinforce alignment behind a new, united set of leadership skills, behaviors, and language.
Our customized, turnkey, and highly interactive programs can be scaled and deployed for organizational unity across the entire footprint.
![Courageous_LiveLeadership_Icon](https://courageousleadershipinstitute.com/wp-content/uploads/2019/08/Artboard-6-1.png.webp)
Live Leadership Intensives
First, activate the courage of your leaders and teams for inspiration, innovation, customer experience, and productivity.
![Courageous Webinars Icon](https://courageousleadershipinstitute.com/wp-content/uploads/2019/08/Artboard-7-1.png.webp)
Interactive Online Webinars
Then, create energizing customer and employee experiences across your footprint through courageous everyday actions.
![Courageous MicroLearning Icon](https://courageousleadershipinstitute.com/wp-content/uploads/2019/08/Artboard-8-1.png.webp)
MicroDevelopment:
A Frontline Jumpstart®
Finally, design a tailored package of On-Demand MicroDevelopment™ to equip leaders and the frontline with a unified toolkit of Courageous skills.
We believe that COURAGE is the key to engaged teams, inspired customer experiences, and innovative practice
The Courageous Leadership Institute® draws on over 20 years of successful client interventions and research to create cultures of courage across global organizational footprints. We focus on equipping both leaders and individual contributors with a set of skills uniquely designed to meet the challenges of a changing and disruptive world.