Courageous Thoughts

MUSINGS FROM FOUNDER CINDY SOLOMON

Customer Service

The 3 Secrets to “Wow!”-Worthy Customer Service

Every time I fly JetBlue Mint, I’m reminded that great service is possible, even in an industry as hated-on as the airlines. Today I’m on a flight from San Francisco to NYC and enjoying every minute of it. When was the last time you said that about a flight?

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